Frequently Asked Questions
Everything you need to know about Scuffers shipping, returns, and premium street essentials.
How long does shipping take and how can I track my order?
Standard shipping typically takes 3-5 business days within the domestic region and 7-14 days for international orders. Once your order is dispatched, you will receive a confirmation email containing a tracking link to follow your package in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. For exchanges, please initiate a return through our portal and place a new order for the desired size or color to ensure stock availability.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. Many of our garments feature an oversized or boxy fit; we recommend checking these measurements against a similar item you already own for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
How should I care for my Scuffers apparel?
To maintain the quality and print of your garments, we recommend washing them inside out on a cold, gentle cycle. Avoid tumble drying and iron on the reverse side of any graphic prints to prevent damage.
Do you restock sold-out items?
To maintain exclusivity, most of our collections are limited edition. However, core essentials are occasionally restocked. You can sign up for 'Back in Stock' notifications on the specific product page to be the first to know.